Custom Brokerage

In the global market place, rapidly changing demands on production and delivery schedules have placed increased responsibility on Customs Brokers to provide expert customs clearance advisory and brokerage services. Regardless of the speed with which a consignment reaches the destination points, complex customs procedures and documentation requirements can result in indefinite delays, resulting in substantial storage charges to consignees.

Alpha Cargo licensed customs brokers understand the complex customs procedures of each specific area of operation. Our customs brokerage team will take complete responsibility for ensuring that the correct documentation is prepared well in advance of all import and export deadlines to avoid expensive and time-consuming delays.

To further strengthen this aspect of our operations, Alpha Cargo maintains a bonded warehousing network across the world. These facilities, which are suitable for any cargo, can be reached by road, rail or air and ensure that shipments clear customs swiftly at the point of arrival.


  • Import/export customs clearance service
  • Customs evaluation of merchandise
  • Import duty & tax assessment
  • Classification of HS Codes
  • Classification of goods
  • Customs surveying
  • Import/export permissions of controlled goods
  • Import/export record maintenance
  • Payment of customs duties on customer’s behalf
  • Temporary import/export procedures
  • Permanent import/export procedures
  • Consultancy services
  • Customs bonded carriage
  • Transit customs handling

Get your shipping quote now.

FAQ Frequently Asked Questions

Contact us with the details of your shipment to help us determine the size/volume and weight of your shipment. Details should include Length, Width, Height, and Weight of your shipment. For vehicles or machinery, please provide the make and model and any other detail that is important to the estimate.


We will send you a quotation and we recommend that you compare it with other forwarders. Keep in mind that all costs are taken into account when comparing. Once an agreement is made, we can work out further details, including pick-up dates and required documentation.

Shipping times vary from port to port by distance, routing and congestion. Transit time is calculated once the container is on board the vessel and confirmed departed. Quoted transit times do not take into account delays that may occur due to poor weather conditions, customs processing and/or examination. Consolidated cargo will take longer considering earlier cut-off times to allow for the documentation and loading process.

If you are shipping your car in a container of your exclusive use, you can put items in your car. However, you must provide a detailed list of the items in the car for Customs reporting. The driver’s seat must be accessible to a driver and all mirrors visible.


If your vehicle is being shipped in a consolidated container, no items can be put inside the vehicle. Exceptions are made to the vehicles that are OEM equipment, such as tools, jacks, and spares tires.

Vehicles cannot be shipped if they are financed, leased, or not in the shipper’s name.


Exceptions are
– a bill of sale with a signed transfer form, or
– a letter from the Finance or Leasing Company allowing the exportation of the vehicle.

The vehicle must be shipped with one-quarter (¼) of a tank of gas or less. Anything more than that is considered hazardous goods and this has a higher rate structure.

If the car is delivered with gas, we can drain the tank for a fee. The battery of the car will also be disconnected when loaded into the container, as part of the Hazardous Goods regulations.

The temperature of the container can be significant, so we recommend no fluids in the vehicle that can spill, overflow, or burst during transit.

We recommend that cars be washed free of any mud or dirt. Some destinations, for example, will require a complete fumigation or steam clean, however it’s best to have the car washed for any destination.

We accept, bank draft, cash, e-transfer, crypto currencies, direct deposits, wires, and Visa/Master card.

Yes, we sell insurance.


We recommend that you Insure your shipment. We offer Insurance for Vehicles, Personal Effects, Commercial Goods, and more All Risk and Total Loss.

Ships very rarely sink. Most often, the damage occurs when the cranes pick up the containers and the contents are shaken. There is movement from side to side, and also up-and-down movement on the vessel or plane that can damage the shipment. Weather during transit can cause significant movement also.

We provide
– Free Consultation
– Free Estimates
– Consulting on the best mode of transport for your shipment depending on budget or time
– Warehouse and Storage Service if you need to store goods here before shipping
– Pick-Up Services, Crating, and Pick-and-Pack services for commercial clients.

Once you’ve booked your delivery, we’ll send you an email giving you a tracking number. Input the tracking number on our website to get information about your parcel